If your gift card product does not display fields for adding the recipient’s details, or if you are seeing the standard “Add to Cart” button instead of “Send a gift card,” it likely means the GV-gift card app extension is not enabled in your theme.
Follow the steps below to ensure the extension is active:
Step 1: Go to Your Theme Settings
In your Shopify admin, navigate to Online Store > Themes > Edit theme
Step 2: Access App Embeds
Within the theme editor, go to Theme settings > App embeds.
Step 3: Enable GV-gift card
Locate GV- gift card in the App embeds list, enable it, and Save your changes.
Note: when switching to a new theme, you may need to re-enable the app extension in the new theme.
Should you have any further questions, please feel free to drop us an email at support@govalos.com
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