How to re-send the gift code email to customer?

Modified on Wed, 17 Dec, 2025 at 4:04 AM

You can use our latest feature, Send Reminder Balance, to resend gift codes to your customers

Option 1: From the Gift Card Details Page

  1. Open the Gift Cards section.

  2. Locate the specific gift card or recipient you want to resend the reminder to.

  3. Click on gift card to open the card information.

  4. Select Send Reminder Balance.
    This will immediately resend the balance reminder to the recipient.




Option 2: From the Gift Cards List

  1. Navigate to the Gift Cards page.

  2. Find the gift card or recipient in the list.

  3. Click the three-dot menu next to the entry.

  4. Choose Send Reminder Balance.
    This option allows you to resend the reminder directly without opening the full details page.




Should you need any further information, please do not hesitate to let us know at support@govalos.com  

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