Troubleshoot POS "App failed to load" error

Modified on Wed, 22 Apr at 5:09 AM

Configure your internet network and devices to run Shopify POS apps

Occasionally apps on the Shopify POS smart grid may not load properly, showing an “App failed to load” error.

Set up your network for Shopify POS

To use Shopify POS with extensions, your network must allow access to these domains:

Configure your firewall and content filtering systems to allow traffic from both domains.

For detailed network configuration instructions, see Setting up your network for Shopify POS.