Is 7-day trial free, and what will happen later then?

Modified on Wed, 28 Dec 2022 at 09:29 AM

In order to provide customers a quick look at how our app works with full features, we are happy to give you a 7-day trial for Free, and you can choose any of the existing app paid plans to try before having a final decision at the end of the trial period.


BEFORE starting a 7-day Free trial:


You will be routed to the Shopify Approve charge page that will show you full information with an exact date when you will be charged as the below example:



  • Note that Shopify will show the date only, but actually your billing time will be counted as the second. For e.g., you start the trial at 11:10:05 AM on Aug 10, so you will be charged starting from 11:10:05 AM on Aug 17.


  • There will be no further notification after that, and we will not issue the refund when you have finished the 7-day free trial. Refer to our Payment and Refund policy for more details.


DURING this 7-day trial:


  • You can downgrade OR upgrade to another existing plan as much as you want, and you will be charged the same price as the last plan you are in. Take a look at this article to know what will happen with your data when doing an upgrade/downgrade.

  • NO cost will be issued if you stop using and uninstall the app BEFORE the trial period ends.

  • If you stop and uninstall the app during this trial period, and later when you reinstall the app, the remaining trial day will be kept for a full 7 days. For e.g., if you use the app for 3 days and then uninstall it when you reinstall the app again, you will have 4 days left only.


AFTER 7-day FREE trial, if you have not uninstalled our app:


  • You will be charged the amount of money based on your chosen plan.

  • You can not extend the trial period after this time.

  • NO refund could be issued.

  • Refer to our Payment and Policy for more details.


If you need some more help, please feel free to contact us via live chat or email us at support@govalos.com

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